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What You Agree To When You Use helabet

These legal terms govern your account, your activity on the platform, and how we handle the information you share with us — including wallet details for JazzCash, Easypaisa, and Raast.

Account TermsPrivacy & DataJazzCash · Easypaisa · Raast Wallet RulesEligibility by RegionContact & Disputes
helabet What You Agree To When You Use helabet
DATA & ACCOUNT SECURITY

How We Protect Your Information

Our approach to data security is built around your account specifically — not a generic policy template. We use SSL encryption across all account pages and payment flows, including wallet confirmations via JazzCash, Easypaisa, and Raast. Here is how we handle the four areas that matter most to your account security.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No third-party advertising cookies are placed without your explicit consent via the cookie prompt.

Data Retention

Account data is kept for the duration of your active account plus the period required by local law after closure. You can request a copy of your stored data through the Account Dashboard at any time.

Account Security Steps

Every login triggers an OTP sent to your registered mobile number. Changing your linked wallet — whether JazzCash, Easypaisa, or Raast — requires re-verification before the new details are saved.

Who to Contact for Changes

To update, correct, or delete personal data held on your account, submit a written request via the email address registered at sign-up. We action verified requests within the timeframe local law requires.

POLICY CONTACT PATHS

Reach Us About Legal or Account Queries

If you have a question about these terms, want to request access to your data, or need to raise a dispute, use one of the contact paths below. For account-specific issues — including wallet verification for JazzCash, Easypaisa, or Raast — live chat is the most direct route.

Live Chat Open the chat widget from any page on helabet. For legal or account queries, select the Account & Policy option from the menu when the chat opens.
Email Support Send legal or data-access requests to our support email listed in your account settings. Include your registered mobile number and query type so we route it correctly.
Account Dashboard Log in, go to Settings, and use the Help & Legal section to submit a formal request or review your current agreement version without contacting support.

Common Legal Questions from Pakistan Accounts

The questions below cover what Pakistan-based accounts ask most about their rights, data, and how disputes are handled under our terms.

Yes. Your account is subject to Pakistani law where it applies, and our terms are interpreted in that context. Availability of the service itself depends on local law and eligible regions.

We collect your name, mobile number, and payment wallet identifiers — such as your JazzCash or Easypaisa account reference — needed to verify your identity and process withdrawals accurately.

Yes. Log into your account, go to Settings, and use the Help & Legal section to submit a data-access request. Alternatively, email us from your registered address and we will respond as local law requires.

Open a dispute via live chat or email, quoting your transaction reference — the Raast, JazzCash, or Easypaisa ID from your wallet history. Our team reviews the evidence and responds with a decision in writing.

After closure, we retain only the data required by applicable law for the legally mandated period. Once that period expires, your personal records are deleted from our active systems.

We post a notice inside your account dashboard whenever terms are updated. Continuing to use the platform after that notice goes live constitutes acceptance of the revised version.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.